Urgent Appointments
To make an appointment with a healthcare professional:
- Please telephone 01270 443080
- PATCHS online consultation form for non-urgent requests PATCHS
- Book online via the NHS app or Patient Access
Please be aware our reception staff will direct you to the most appropriate person or service for your problem. This may not be an appointment with a GP.
Please note we are not commissioned to provide a minor injuries service – this is provided locally from the Haywood Hospital Burslem, A&E at Leighton Hospital or A&E at The Royal Stoke Hospital.
Urgent Appointments
We will deal with urgent requests on the same day. All urgent requests will be triaged by one of our clinicians. They will either arrange an appointment with an appropriate clinician, or you will be advised on the best treatment for your request.
Booking Online
We also accept online bookings for appointments via the Patient Access System. You will need to register to use this system first with one of our receptionists.
Telephone Advice
There may be times when your problem can be resolved with a telephone call. Please ensure we have your correct contact details.
Cancellations
To cancel, please telephone 01270 443080
Home Visits
Visits are made to patients who are housebound or too ill to attend the surgery. Please contact reception, if possible, before 10.30am.
Out of Hours & Emergency Services
111 is the NHS non-emergency number. It’s fast, easy and free and can help direct you to the most appropriate service. When we are shut ring 111 for all non-Emergency queries.
Call 111 and speak to a highly trained adviser, supported by healthcare professionals. They will ask you a series of questions to assess your symptoms and immediately direct you to the best medical care for you.
NHS 111 is available 24 hours a day, 365 days a year.
Calls are free from landlines and mobile phones.
In case of a life-threatening EMERGENCY, please dial 999
Minor Injuries
Please note we are not commissioned to provide a minor injuries service – this is provided locally from the Haywood Hospital Burslem, A&E at Leighton hospital or A&E at The Royal Stoke Hospital.