Blog Archive

In Times of Bereavement

In the unfortunate event that a person has passed away, there are three things that must be done in the first few days;

  • Get a medical certificate from your GP or hospital doctor (this is necessary to register the death)
  • Register the death within 5 days (8 days in Scotland). You will then receive the necessary documents for the funeral.
  • Make the necessary funeral arrangements.

Register the death

If the death has been reported to the coroner (or Procurator Fiscal in Scotland) they must give permission before registering the death.

You can register the death if you are a relative, a witness to the death, a hospital administrator or the person making the arrangements with the funeral directors.

You can use the ‘Register a Death’ page on the website that will guide you through the process. This will also explain the registration process for Scotland and Northern Ireland.

Arrange the funeral

The funeral can usually only take place after the death is registered. Most people use a funeral director, though you can arrange a funeral yourself.

Funeral directors

Choose a funeral director who’s a member of one of the following:

These organisations have codes of practice – they must give you a price list when asked.

Some local councils run their own funeral services, for example for non-religious burials. The British Humanist Association can also help with non-religious funerals.

Arranging the funeral yourself

Contact the Cemeteries and Crematorium Department of your local council to arrange a funeral yourself.

Funeral costs

Funeral costs can include:

  • funeral director fees
  • things the funeral director pays for on your behalf (called ‘disbursements’ or ‘third-party costs’), for example, crematorium or cemetery fees, or a newspaper announcement about the death
  • local authority burial or cremation fees

Funeral directors may list all these costs in their quotes.

Bereavement Care

Cruse Bereavement Care is the leading national charity for bereaved people in England, Wales and Northern Ireland. The organisation offers support, advice and information to children, young people and adults when someone dies and work to enhance society’s care of bereaved people.

Cruse offers face-to-face, telephone, email and website support.  have a Freephone national helpline and local services, and a website ( specifically for children and young people. The services are provided by a network of 5,000 trained volunteers and are confidential and free. Information below:

Helpline 08088081677
Local number 01543433479

NSPCC & FGM – Female Genital Mutilation

1.NSPCC Share Aware:

Click here to access information about the NSPCC Share Aware campaign.

2. Female genital mutilation (FGM):

(sometimes referred to as female circumcision) refers to procedures that intentionally alter or cause injury to the female genital organs for non-medical reasons. The practice is illegal in the UK.

An estimated 137,000 women in the UK are affected by female genital mutilation (FGM). However, the true extent is unknown, due to the “hidden” nature of the crime.

The girls may be taken to their countries of origin so that FGM can be carried out during the summer holidays, allowing them time to “heal” before they return to school. There are also worries that some girls may have FGM performed in the UK.

In February 2014, the UK government announced plans to part-fund a new study into how many women and girls living in England and Wales are affected by FGM. This was part of a wider commitment to preventing FGM during the International Day of Zero Tolerance for Female Genital Mutilation. Read the 2015 Government declaration on female genital mutilation for details on other steps being taken.

A statement opposing FGM

The Statement Opposing FGM makes it clear that FGM is a serious criminal offence in the UK, with a maximum penalty of 14 years in prison for anyone found guilty of the offence. You should take this statement with you when you go abroad. You can show it to your family. Keep this statement in your passport, purse or wallet, which you should carry with you all the time.

• Download the FGM declaration (PDF, 223kb)

For more information please visit: Or email the practice in confidence your query will be dealt by the Practice Nurse and Admin Safeguarding Lead

Leaflets to Download

The Department of Health has published a leaflet giving information about FGM in the following languages:

Leaflets to Download

The Department of Health has published a leaflet giving information about FGM in the following languages:

More about FGM – English version (PDF, 248Kb)

Mwy o wybodaeth am FGM – Welsh version (PDF, 175Kb)

ስለ ኤፍ ኤም ተጨማሪ መረጃ  – Amharic version (PDF, 1.09Mb)

مزيد من المعلومات حول ختان الإناث – Arabic version (PDF, 177Kb)

FGMاطلاعات بیشتر درباره – Farsi version (PDF,221Kb

Renseignements complémentaires sur les MGF – French version (PDF, 182Kb)

FGM زانیاری زیاتر دەربارەی – Kurdish Sorani version (PDF, 246Kb)

Macluumaad dheeraad ah ee ku saabsan FGM – Somali version (PDF, 196Kb)

Habari zaidi kuhusu ukeketaji wa wanawake – Swahili version (PDF, 176Kb)

ብዛዕባ ኤፍ ኤም ተወሳኺ ሓበሬታ – Tigrinya version (PDF, 766Kb)

ایف جی ایم کے بارے میں مزید معلومات – Urdu version (PDF, 188Kb)

Other organisations that can help

Helpline: 0800 1111

FGM helpline: 0808 028 3550

Metropolitan Police (Project Azure – FGM)
Helpline: 0207 161 2888

Helpline: 0800 555 111

Foundation for Women’s Health Research & Development (FORWARD) Helpline: 0208 960 4000 Website:

Equality Now
Telephone: 0207 304 6902

Daughters of Eve
Text: 07983 030 488 Website:

FGM National Clinical Group

Dementia Support

The word dementia describes a set of symptoms that may include memory loss and difficulties with thinking, problem-solving or language. Dementia is caused when the brain is damaged by diseases, such as Alzheimer’s disease or a series of strokes. Dementia is progressive, which means the symptoms will gradually get worse. Find out about how dementia is diagnosed.

We also have the latest stats on dementia.

Helpful links: 

1. Dementia UK:

2. Dementia Friends:

3. Alzeimer’s Society:

4. Caring for someone with Dementia:

5. Age UK:

Sexual Health

The World Health Organisation describes sexual health as being fundamental to the health and well-being of individuals, couples and families,

and to the social and economic development of communities and countries.

The ability for people to achieve sexual health and well-being depends on their ability to access sexual health care.

Cedars medical centre offers contraceptive counselling, sexual health support and guidance, screening for more common STI’s, and the on-site fitting of Long-Acting Reversible Contraception.

Specialist care can also be accessed if required.

Self Certification

You do not require a doctor’s sickness certificate for any illness lasting seven days or less. Your employer may however require you to complete a self-certification form (SC2) which is available from your employer or on the HMRC website.

Evidence that you are sick

If you are sick for more than seven days, your employer can ask you to give them some form of medical evidence to support payment of SSP (statutory sick pay).

It is up to your employer to decide whether you are incapable of work. A medical certificate, now called a ‘Statement of Fitness for Work’ (see below) from your doctor is strong evidence that you are sick and would normally be accepted, unless there is evidence to prove otherwise.

You could also provide evidence from someone who is not a medical practitioner, e.g. a dentist. Your employer will decide whether or not this evidence is acceptable. If your employer has any doubts, they may still ask for a medical certificate from your GP.

Statement of Fitness for Work – ’Fit Note’

The ‘fit note’ was introduced on 6 April 2010. With your employer’s support, the note will help you return to work sooner by providing more information about the effects of your illness or injury.

For more information see the DirectGov website (where this information was sourced).

Travel Vaccinations

If you are proposing to travel abroad and think you may require vaccinations, you need to collect a Travel Questionnaire form from the practice. Once completed this form can be dropped in at the surgery as soon as possible. Our practice nurse will then assess which vaccinations, if any, you require. Following this assessment you will be contacted for an appointment to be made with the nurse.

Please remember you must allow sufficient time as some vaccinations and medications have to be given several weeks prior to the date of travel. 

Travel Health Questionnaire

Think Pharmacy – Minor Ailments Scheme

Pharmacists play a key role in providing quality healthcare to patients.  Working in the community, pharmacists use their clinical expertise together with their practical knowledge to ensure the safe supply and use of medicines by patients and members of the public.

Many pharmacies in the local area offer the ‘Think Pharmacy’ service. This service is an alternative to visiting your GP, making it easier for you and your family to get healthcare and advice on minor ailments at a time that suits you.

Your local pharmacy can offer advice and if necessary, prescribe medication to treat the following ailments under the Minor Ailments service:

  • Conjunctivitis
  • Cystitis
  • Impetigo
  • Oral thrush in babies
  • Scabies
  • Threadworm
  • Vaginal thrush

Pharmacists can also offer advice on common problems such as coughs, colds, aches and pains as well as healthy eating and stopping smoking.

You can talk to your pharmacist in confidence, even about the most personal symptoms and you don’t need to make an appointment; most pharmacies now have a private consultation area where patients can discuss issues with pharmacy staff without being overheard by other members of the public.

Consultations are always free and confidential, regardless of whether the pharmacist gives you any medication.

Find your nearest pharmacy

Test Results

Due to the pressure of work early in the morning, we would ask you to call after 2.00pm to enquire about your test results. This will enable our staff to have more time to help you.

At the time of your test you will be told how long you should expect to wait for the results. Please bear this in mind before calling.

Please note that we do have a strict policy regarding confidentiality and data protection. In this respect we will only give out results to the person they relate to unless that person has given prior permission for their release or if they are not capable if understanding them.

Repeat Prescriptions

Patients on long-term medication can order repeat prescriptions in a number of ways.

How do I order a new prescription?

  • Place a (√) next it the medicine you need this time on the repeat prescription request slip (repeat prescription side slip). Please avoid using a cross (x) as it can cause confusion. You should tick (√) only the medicines you need this time and if you no longer need a medicine and want it remove from your slip, please write details on your request slip.
  • If you have lost the slip, write the medicines (copied from the labels) you need on a piece of paper with your name and address.
  • If you are over 16 years of age, you can request repeat prescriptions via the Patient Access System. If you would like to use this facility, please ask at reception for a registration form. Please note, you will need to provide proof of identity i.e. driving licence, passport etc.
What do I do with the repeat prescription request?
  1. Place your repeat prescription request in the box at the practice main entrance
  2. Give the repeat prescription request to a Receptionist if you have a query
  3. Leave at your usual Pharmacy if they offer a Prescription Collection Service.
How do I collect a new repeat prescription?
  • Unless otherwise indicated, your prescription will be at the practice reception for collection.
  • If you wish the prescription to be posted to you, please enclose a stamped addressed envelope.
How long will it take? Please allow:
  • 2 working days if the repeat prescription request slip is handed into the practice.
  • 3 working days if a pharmacy prescription collection service is used.
Please note: prescriptions handed into the practice on a Friday will be ready for collection on the following Tuesday. If you are requesting medication earlier than normal e.g. going on holiday, please indicate why on your request slip.