Blog Archive

Healthwatch Cheshire East

Healthwatch Cheshire East, part of Healthwatch Cheshire, is an independent voice for the people of Cheshire East to help shape and improve local health and social care services.

We want to hear about your views, needs and experiences to help Cheshire East get the best possible health and social care.

Social Prescribing

Social prescribing is a service provided by non-healthcare professionals called link workers. Link workers aim to support individuals with a range of social, emotional, or practical needs through referrals to non-clinical services in the community. These services can include day centres, charities, and community groups.

We are a practice that encourages our patients to increase their well-being through physical activity and healthy diets. Social prescribing is a great way to get involved in the community and participate in exciting activities that not only improve your health but also benefit the environment. If there are nature-based activities that interest you, please speak to Social Prescriber Shellie.

Patients have already participated in the following activities:

Other support services can also be found at: https://www.cheshireeast.gov.uk/livewell/livewell.aspx

Non-NHS Services

Some services provided are not covered under our contract with the NHS and therefore attract charges. Examples include the following:

  • Medicals for pre-employment, sports and driving requirements (HGV, PSV etc.)
  • Insurance claim forms
  • Prescriptions for taking medication abroad
  • Private sick notes
  • Vaccination certificates

The fees charged are based on the British Medical Association (BMA) suggested scales and our reception staff will be happy to advise you about them along with appointment availability.

Please note: Passports and shotgun licences are no longer signed by the doctor.

Sexual Health

Anyone with concerns about sexual health issues can now be seen at Leighton Hospital’s Centre for Sexual Health within 48 hours. Patients may refer themselves or be referred by a healthcare professional. In all cases, anyone requesting sexual health services will be triaged, prioritised and offered an appropriate appointment.

Patients will urgent problems will be seen straight away.

The centre holds a drop-in clinic every morning between 9.00am – 12.00pm where no appointment is necessary. If patients prefer an appointment can be made for the afternoon. In addition male patients without symptoms can now be screened on a urine sample only (no need for examination or swabs).

Self Certification

You do not require a doctor’s sickness certificate for any illness lasting seven days or less. Your employer may however require you to complete a self-certification form (SC2) which is available from your employer or on the HMRC website.

Evidence that you are sick

If you are sick for more than seven days, your employer can ask you to give them some form of medical evidence to support payment of SSP (statutory sick pay).

It is up to your employer to decide whether you are incapable of work. A medical certificate, now called a ‘Statement of Fitness for Work’ (see below) from your doctor is strong evidence that you are sick and would normally be accepted, unless there is evidence to prove otherwise.

You could also provide evidence from someone who is not a medical practitioner, e.g. a dentist. Your employer will decide whether or not this evidence is acceptable. If your employer has any doubts, they may still ask for a medical certificate from your GP.

Statement of Fitness for Work – ’Fit Note’

The ‘fit note’ was introduced on 6 April 2010. With your employer’s support, the note will help you return to work sooner by providing more information about the effects of your illness or injury.

For more information see the DirectGov website (where this information was sourced).

Travel Vaccinations

If you are proposing to travel abroad and think you may require vaccinations, you need to collect a Travel Questionnaire form from the practice. Once completed this form can be dropped in at the surgery as soon as possible. Our practice nurse will then assess which vaccinations, if any, you require. Following this assessment you will be contacted for an appointment to be made with the nurse.

Please remember you must allow sufficient time as some vaccinations and medications have to be given several weeks prior to the date of travel. 

Travel Health Questionnaire

Think Pharmacy – Minor Ailments Scheme

Pharmacists play a key role in providing quality healthcare to patients.  Working in the community, pharmacists use their clinical expertise together with their practical knowledge to ensure the safe supply and use of medicines by patients and members of the public.

Many pharmacies in the local area offer the ‘Think Pharmacy’ service. This service is an alternative to visiting your GP, making it easier for you and your family to get healthcare and advice on minor ailments at a time that suits you.

Your local pharmacy can offer advice and if necessary, prescribe medication to treat the following ailments under the Minor Ailments service:

  • Conjunctivitis
  • Cystitis
  • Impetigo
  • Oral thrush in babies
  • Scabies
  • Threadworm
  • Vaginal thrush

Pharmacists can also offer advice on common problems such as coughs, colds, aches and pains as well as healthy eating and stopping smoking.

You can talk to your pharmacist in confidence, even about the most personal symptoms and you don’t need to make an appointment; most pharmacies now have a private consultation area where patients can discuss issues with pharmacy staff without being overheard by other members of the public.

Consultations are always free and confidential, regardless of whether the pharmacist gives you any medication.

Find your nearest pharmacy

Test Results

Due to the pressure of work early in the morning, we would ask you to call after 2.00pm to enquire about your test results. This will enable our staff to have more time to help you.

At the time of your test you will be told how long you should expect to wait for the results. Please bear this in mind before calling.

Please note that we do have a strict policy regarding confidentiality and data protection. In this respect we will only give out results to the person they relate to unless that person has given prior permission for their release or if they are not capable if understanding them.